viinikellari.com

JuomaInfo quality criteria

How does JuomaInfo assess online merchants? JuomaInfo assesses the information and practices of online merchants selling alcoholic beverages against seven quality criteria. Assessments rely on merchants' published information and other available reliable sources. They are not regulatory approvals, tax audits or legal determinations. Merchants may request a review and submit supporting information. Assessments are independent of any commercial relationship with JuomaInfo.

• We assess whether the webshop clearly identifies the legal seller, its country of establishment, registration details and contact information. Consumers should be able to identify and contact their contractual seller.

  Merchant's statement · Last verified 13 October 2026

  ✓Meets criterion

• We assess whether the webshop explains whether Finnish consumers can purchase its products and whether the model is distance selling (seller-arranged transport) or distance purchasing (transport independently arranged by the buyer). The model and responsibilities should be clear before ordering.

  Last verified 13 October 2026

  !Requires further clarification

• We assess whether the webshop explains prices, delivery costs and Finnish tax responsibilities. For distance selling, the merchant should state that it assumes responsibility for applicable Finnish VAT, alcohol excise duties and any beverage container tax. For distance purchasing, the merchant should expressly state that the buyer is responsible for Finnish excise duties, advance notification, any required guarantee and other filing and payment obligations. Merely referring customers to the Finnish Tax Administration is insufficient. We assess published disclosures, not actual tax payments.

  Merchant's statement · Last verified 13 October 2026

  ✓Meets criterion

• We assess quantity, case and multipack discounts for alcoholic beverages, and other benefits tied to purchase volume or basket value. This includes free shipping above an order quantity or value threshold. Shipping incentives are assessed on their specific terms; free shipping is not automatically described as unlawful. We assess practices against JuomaInfo's quality criteria and applicable requirements.

  –Requires verification

• We assess whether the webshop explains the age limits applicable to purchasing and receiving alcoholic beverages and how age verification is handled for the relevant purchase model.

  Merchant's statement · Last verified 13 October 2026

  ✓Meets criterion

• We assess whether the webshop clearly explains available delivery and collection methods, charges, restrictions and the parties' responsibilities. For distance purchasing, the buyer's independent responsibility for arranging transport should be clear.

  Merchant's statement · Last verified 13 October 2026

  ✓Meets criterion

• We assess whether the webshop provides accessible terms and conditions, complaint procedures, customer service contact information and instructions for incorrect deliveries or damaged products.

  Merchant's statement · Last verified 13 October 2026

  ✓Meets criterion